Service Providers
Learn more about LoadUp's service providers, called Loaders, our vetting process, and how to interact with them.
How can I give my Loader a Tip?
Upon the successful completion of your order, you will be sent an email after your service is completed with an option to tip your Loader. you may als...
What happens if the Loader damages my home during an order?
While LoadUp enjoys a solid commitment to service excellence and protecting your home, unfortunate incidents may occur during the services that your i...
How can I reach my Loader?
On the day of service, we will text you your Loader's name and contact number. You may also obtain it, as well as find your Loader's Estimated Time of...